achieve viable change

Europe Africa


Project highlights from two continents:


Austria: Crisis management for one of the largest banking groups.

Austria, Switzerland, Germany: Innovative e-learning solution.

Czech Republic, Romania, Slovakia: Advised boards of the largest banks during transition to the market economy.

France and Germany: Post acquisition integration in different industries.

Germany: IT Strategy development and implementation.

Luxembourg: Process improvements for securities transactions.


Mauritius: Serving on the board of a consumer finance business.

Nigeria: Training for bank directors on IT Governance.

South Africa: Communication and training for an audience of 3.500 in collaboration with a Chinese technology partner.

Tanzania and Uganda: Project reviews ensuring the success of information technology in emerging countries.

Leading change starts in the board room.

A lot of the hard work of change can be delegated to projects and programs, but the top management engagement is crucial. Not only for the “soft” factors of the change, like leadership, vision and communication. Also some rather “hard” factors, like resource allocation, decision making and information flow require top management attention. All large organizations have their rules to get this done, a change program needs to link into the line organization effectively to run well.

To achieve viable change, work with us on:

  • The set-up of your change program, its structure and governance.
  • The role of Technology Governance in achieving change – a 3-day training for your top management.
  • Implementing better Technology Governance.
  • Drafting a script for your change story – your vision. This will help you convey the message of why change is needed as well as what is good about it.
  • Coaching for members of the top management on Technology Governance.

Change requires an effort, and those driving change very often have a day to day business to attend to as well. Some loss in productivity is to be expected. But what to do if the balance tips?

If you are considering the productivity impact of change, think beyond the group of people directly engaged. If you reach out to large target groups for change, the impact on productivity can be massive. And it is not only caused by the activities asked of them, but by the uncertainty that comes along with change.

Consider engaging with us to understand the productivity impact of change in your organization and how to keep productivity levels high. We support your success by:

  • Reviewing your change roadmap to understand the impact on the target audience.
  • Smooth interaction between business and technology can accelerate productivity. Our workshop will help identify concrete steps to improve the collaboration.
  • Coaching for your program management.

You get what you measure! Are you surprised to see this statement applied to change management? Recent research clearly indicates, that many change initiatives fail, even though all the soft factors, like motivation and leadership have been aligned. Experts agree: There is a need for measuring change. With data at hand, the opportunities to communicate improve. With a clear picture of where progress is lacking, management attention can be targeted to bring the change initiative back on track.

Engage with us for:

  • A workshop on measurement and reporting as you embark on a change program. We suggest doing this in the early stages of your change program.
  • Reviewing the data your management team receives about a change initiative. Our findings will help you align your efforts which could help you save money.
  • Identifying the incentives needed to keep your change program on track.

Susanne is dedicated to helping organizations achieve change. When setting up a change program, she always keeps the focus on the expected value for the organization. Her approach is very hands-on and often accompanied by measuring the change progress. This makes the change viable and the journey towards reaching your goals fun.

Susanne speaks business and understands technology, deploying her outstanding communication skills to achieve optimal results for both. Susanne works comfortably with the top management, building confidence and commitment to change.

Susanne’s career includes top management roles (CxO, VP) and consulting assignments for several Fortune Global 500 companies. A detailed profile is available here: Susanne’s Profile.

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